Fraud Fundamentals Masterclass LIVE

A full day of online interactive training with top industry experts

Trainers with experience at
Tesco, Nike, Levi's, Expedia, PwC, Odigeo, Accertify, Cartier and Visa ​

An information-packed course to bring your team up to date on the latest industry trends: 

  • Bring fraud knowledge to your company stakeholders

  • Prepare and equip your company for the future

  • Develop, motivate your team and keep your staff busy

New date to be announced soon.

Available on request for in-company format

Lively and Interactive

Who is this
Masterclass for?

  • Any stakeholders who wish to better understand fraud


  • New staff and sales teams of Solution Providers needing training

  • Professionals needing to refresh their knowledge

No previous experience needed.

Fit for attendees from any discipline.

About the Masterclass

By interacting with experienced trainers from top brands in the industry, participants will learn how to face future company fraud challenges​:

  1. Practical insights with real case studies

  2. Overview of the fraud landscape

  3. Latest trends in eCommerce fraud

  4. How to calculate the impact of fraud 

  5. How to best customise fraud prevention 

  6. Cutting-edge tools and techniques 

  7. Which questions to ask when selecting a fraud prevention partner

  8. The latest developments in regulations, security and cybercrime

What attendees
can expect?

  • An 8 hour Masterclass divided into 4 modules

  • Interaction and insights from 4 renowned industry professionals 

  • Multiple Q&A sessions

  • Access to the video recording for 30 days 

  • Practical examples and info source 

  • Connection with a network of peers from Europe

  • Certificate of completion

Catherine Tong (FCA)

Former General Manager - Accertify and InAuth EMEA.
Former Head of Payments and Online Fraud -

Former Forensic Services Manager - PwC

Catherine is a proficient Global Fraud Expert with over 20 years’ experience in risk and fraud across multiple industries, including retail, airlines, travel and digital. She obtained a breadth of experience from different perspectives as a consultant, merchant and vendor at each of PwC, Tesco and Accertify. This experience has ranged from accounting fraud to payment fraud and general losses in eCommerce, identifying, managing and mitigating risks to drive success. For example: setting up a new fraud team and processes, running and participating in RFPs for new vendors to deliver fraud strategy, health checks for client fraud and risk strategies, risk reviews and risk mitigation plans, leading teams of fraud professionals. 


Catherine is a Certified Accountant, has a degree of the University of Exeter in Managerial Statistics, Six Sigma Blackbelt, and graduated at the Harvard Business School Leadership Excellence. She is a member of ICAEW (Institute of Chartered Accountants in England and Wales) and UK co-Ambassador for the EWPN (European Women in Payments Network).


Michaela Verstraeten

Former Fraud & Payment Manager Digital Commerce WE/CEE - Nike

Michaela has years of experience as a consultant assisting companies with Fraud & payments strategy, systems selection & implementation and specialises in providing in house custom trainings for Customer Service, Marketing, Fraud & payments teams. Whilst at Nike Michaela was instrumental in bringing the MRC to Europe and as a founding member of the European Advisory Board served for 5 years. Her consultancy has successfully aided numerous companies overcome serious fraud challenges and been involved in the implementation and launch of high profile websites.

Orcun Akca

Former Head of Global eCommerce Payments & Risk - Odigeo


Orcun has over 15 years of experience in the payments and fraud prevention industry with in-depth knowledge of online payments and eCommerce risk management.

He has a comprehensive background in technical and commercial aspects of the industry.

With a proven track record of reducing loss and increasing revenue, Orcun has held management and leadership roles with global companies in Europe and North America.

Orcun previous engagements include Expedia, Orbitz, Odigeo eDreams, d-Local and Safecharge.

Kevin Smith

Former Senior Vice President, Head of Fraud Management - Visa Europe

Kevin is an accomplished business and product development strategist, with risk, fraud and compliance oversight. Nearly 17 years at Visa in Europe and internationally, he has led the development, enhancement, acceptance and marketing of innovative technology products / services within the global electronic payments sector. As a consultant, he engages stakeholders with respect to fraud, risk, compliance, governance, payments innovation and business development. He has built a robust network of payments industry, retailer, public sector, regulator, Telco and media contacts across Europe and internationally. Kevin is a Certified GDPR Practitioner, member of Vendorcom, and Scotch Malt Whisky Society.

Get in Touch
for more information